Privacy Policy
Effective as of : August 01 2024
Welcome to Fluent Future! This Privacy Policy details how we collect, use, and disclose information about you in connection with your use of the general-audience Fluent Future website located at www.fluent-future.com, mobile applications, as well as any other properties that link to this Privacy Policy (the “Services”). By accessing or using the Services, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services. Fluent Future Inc. is the data controller for your information.
We provide important information for individuals located in the European Economic Area, United Kingdom, and California below.
Fluent Future may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the information in the context of the specific product or service.
Table of Contents
2. How We Use the Information We Collect
3. With Whom & Why We Disclose Your Information
4. Online Analytics and Advertising
5. Security of Your Information
11. Changes to Our Privacy Policy
13. Additional Regional Disclosures
a. European Economic Area, United Kingdom, Turkey, and Brazil
c. California Notice at Collection
2. How We Use the Information We Collect
3. With Whom & Why We Disclose Your Information
4. Online Analytics and Advertising
5. Security of Your Information
6. Data Retention
7. Consent to Transfer
8. Privacy of Your Information
9. Third-Party Websites
10. Your Choices
11. Changes to Our Privacy Policy
12. Contacting Us
13. Additional Regional Disclosures
a. European Economic Area, United Kingdom, Turkey, and Brazil
b. Nevada
c. California Notice at CollectionWhile Fluent Future strives to protect your personal information within our platform, we cannot control whether other users share information more broadly. Fluent Future is not responsible for the protection or privacy of any information that other users share outside of the platform, and we disclaim any liability for their actions or conduct.
We may use third-party web analytics services on the Services, such as those of Google Analytics. These service providers use the sort of technology described in the “Information we collect automatically” section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for
Internet or other network or device activity
(e.g., IP address, unique device identifiers, advertising and app identifiers, browsing history, or other usage data)
Employment information
(e.g., job positions and titles, and business contact information)
General location information
(e.g., your general location inferred from an IP address)
Audio or visual information
(e.g., video and audio recordings of tutoring sessions)
Biometric information
Other information
(any other information you provide to us that directly or indirectly identifies you, such as information you include in emails or other communications to us)
Purposes of use will depend on the additional information you provide
Disclosure will depend on the additional information you provide
Some of the categories of personal information above may also be “sensitive personal information” under the CCPA. We may collect the following types of “sensitive personal information”: (1) account log-in and password or other credentials allowing access to your Fluent Future account; and (2) information you share that may reveal race/ethnic origin or other protected classifications.
We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Services; and (3) third parties such as social media networks and analytics or attribution partners.
Additionally, if you create a tutor profile through the Service, you are directing us to share your tutor profile with prospective students. If you use the Service as a student and schedule or join a tutoring session, you are directing us to share your student profile with the other participants. Your student or tutor profile may include the following categories of personal information: (1) identifiers; (2) demographic information; (3) information related to protected classifications; (4) audio/video data; and (5) other information that identifies or can reasonably identify you.
Your CCPA Rights
If you are a California resident, you may have certain rights. California law may permit you to request that we:
You also have the right to opt out of “sales” and “sharing” of personal information, as described in the “Sales and Sharing of Personal Information” subsection below. You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.
If you would like to exercise any of these rights, please contact us. You will be required to verify your identity before we fulfill your request. If you have an online account with us, logging into your account will serve to verify your identity and request, although we may request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.
Sales and sharing of personal information
We may disclose your personal information to third parties for purposes of analytics and advertising. We provide information to analytics providers to better understand how consumers use the Services so we can improve the Services and create new products and services. We may also provide personal information to third-party advertising providers for targeted advertising purposes, so we can provide you with more relevant and tailored ads regarding our services. Under the CCPA, disclosing personal information to these third parties may be considered a “sale” of personal information or the “sharing” of personal information for purposes of “cross-context behavioral advertising.”
The following chart lists the categories of personal information we have sold or shared over the last 12 months and the categories of third parties to which we have sold or shared:
| Category of personal information | Categories of “third parties” to which we have “sold” or “shared” this personal information |
| Identifiers | Ad networks and advertising partners; analytics providers |
| Device information | Ad networks and advertising partners; analytics providers |
| Commercial information (e.g., transactions, browsing history, or app usage) | Ad networks and advertising partners; analytics providers |
To opt out of our online disclosure such as through cookie and pixel technology of your personal information for purposes that could be considered “sales” or “sharing,” please click here or here.
We do not knowingly “sell” or “share” the personal information of children under 16.
Retention
Please see Section 7 above (“Data Retention”) for more information on how we retain your information.
California Do-Not Track Disclosure
Cambly does not currently recognize or respond to browser-initiated Do-Not-Track signals, as the Internet industry is currently still working on Do-Not-Track standards, implementations and solutions.
California Shine the Light Disclosure
Under the California Civil Code Section 1798.83, California residents who use fluent-future.com have the right to request certain information once a year about the disclosure of their personal information (as defined by California law) to third parties for their own direct marketing purposes. Alternatively, they can request a cost-free means to opt out of such sharing. fluent-future.com does not currently share personal information with third parties for their own direct marketing purposes.